A well-built platform engineering process can create a single source of truth, providing reusable services, components, and tools for application delivery to your entire organization.
Platform engineering combines DevOps, product development, and business functions for a more holistic approach to design and development. It is a way of looking at how software is built in order to make it more extensible for everyone who needs to contribute to the ultimate value of a system. Bringing all of these processes under one umbrella can seem daunting—but it is absolutely necessary for any company looking to innovate rapidly for competitive advantage.
What’s often missed when structuring this process is design—and it goes far beyond considerations of styling. When building tools to enable self-service, you must treat your internal users with the same kind of empathy that you employ for customers. It's not just about a modern interface; it’s also about how they're interacting with it.
Neglecting to put this level of care and consideration into orchestrating an entire cohesive system—Design Language System, UX, application components, and DevOps—will result in sub-par tools that aren’t solving your internal challenges and wasted investment. Take the time to infuse a great design system into your platform engineering process.